BREAKING: Heartfelt tributes are pouring in for Jo Austin, a beloved veterinary practice manager at Eastgate Vets, who passed away on February 20 at West Suffolk Hospital. Jo, aged 61, dedicated an astounding 45 years to the veterinary team, and her sudden death has left a profound impact on the entire community.
Jo Austin, a familiar face in Bury St Edmunds, was known for her unwavering compassion and dedication. She was based at the Bury branch but also supported locations in Mildenhall and Thetford. Colleagues describe her as having a “heart of gold,” always prioritizing clients and staff alike.
Claire Crane, co-practice manager at Eastgate Vets, stated, “Jo was an amazing colleague with a heart of gold and we will all miss her terribly.” Claire, who worked alongside Jo for 42 years, emphasized Jo’s empathy and her ability to uplift spirits during tough times.
Jo began her career at Eastgate as a “girl Friday” at just 16 years old, taking on various roles from animal care to laboratory assistance. She advanced to head receptionist and later became practice manager over 30 years ago. Her legacy is one of warmth and genuine care for both animals and their owners, with many community members mourning her loss.
Jo was married to her husband Jim for 35 years and was a devoted mother to her daughters, Becky and Kirsty. Outside of work, she was passionate about gardening and often gifted plants to her colleagues, showcasing her generous spirit.
Katie Robinson, a regional Business Development Director from VetPartners, expressed deep sorrow over Jo’s passing, stating, “Jo put the needs of every team member above her own.” She highlighted Jo’s role in supporting countless veterinarians and nurses in a challenging profession, reinforcing how much she will be missed.
Jo’s funeral is scheduled for March 20 at 12 PM in St Edmund’s Chapel at West Suffolk Crematorium, Risby. In a touching tribute, donations in her memory can be made to Bury’s Stray Cat Fund, reflecting her lifelong commitment to animal welfare.
As the community comes together to remember Jo, her impact on the lives she touched will not be forgotten. Her warmth, humor, and dedication to both her family and profession resonate deeply with all who knew her.
Stay tuned for further updates as tributes continue to pour in for this remarkable woman whose life inspired many.
