UPDATE: The Driver and Vehicle Licensing Agency (DVLA) has issued an urgent alert for all drivers, warning them to “always” use http://GOV.UK for all DVLA services. This comes as over 20,000 people reported fraudulent activity from scammers last year, highlighting an alarming trend in online fraud targeting motorists.
In a post on social media platform X, the DVLA emphasized the importance of staying safe online. “Using other sites could cost you more – or worse, they could be scams,” the agency cautioned. Motorists are urged to be vigilant, as fraudsters are employing increasingly sophisticated tactics to deceive victims.
“It has never been more important for motorists to be vigilant and aware of how to recognise fraudulent emails, texts, websites and calls,” the DVLA stated, emphasizing that the risks are higher than ever.
Here are the DVLA’s critical tips to help you stay safe:
Always Use GOV.UK
The DVLA insists that GOV.UK is the “only place” for accessing official information regarding DVLA services. “Using any other website could mean you’ll be charged more for services that are either cheaper or completely free on GOV.UK,” the agency warned. “Other websites may even be fraudulent, so our advice is to always use GOV.UK when transacting with DVLA.”
Protect Your Personal Information
The DVLA strongly advises against sharing your driving licence or vehicle information online. “Getting your driving licence is a big milestone, and you may be tempted to share your new shiny licence or V5C (log book) on social media,” they noted. “However, both documents contain key identifying details that scammers can use to steal your identity or even clone your vehicle.”
Victims may find themselves receiving unexpected parking, congestion, or speeding fines that they did not incur.
Beware of Phishing Attempts
Drivers should be cautious of any emails or texts requesting personal details. The DVLA warns that “fraudsters will often send emails or text messages to unsuspecting victims asking them to confirm personal details, such as bank or payment information.”
Critical to note, “DVLA will never ask you for your bank account details or ask you to confirm payment details.” If you receive suspicious messages, do not click on any links; report them immediately to the National Cyber Security Centre and delete them.
Recognize Impersonating Websites
Scammers are also creating websites that mimic the DVLA to trick users into providing personal information. “These sites will often charge additional fees for services you can get for free or at a lower cost on GOV.UK,” the DVLA warned. Always search for government services on GOV.UK to ensure you are accessing legitimate resources.
Report Scams
Reporting any suspicious activity is crucial in combating online fraud. The DVLA encourages individuals to:
- Report phishing emails to the National Cyber Security Centre
- Report online scams to Action Fraud
- Report misleading adverts to search engines
For more information and to read the DVLA’s full advisory, visit the Government website. Stay safe online and protect yourself from scammers targeting motorists.
As the DVLA continues to monitor this situation, motorists are advised to remain alert and informed about the latest scams. Your vigilance could be the key to safeguarding your personal information and finances.
