Motorists in the United Kingdom are being urged to take extra precautions to protect themselves from online scams. The Driver and Vehicle Licensing Agency (DVLA) reported that approximately 20,000 individuals fell victim to fraudulent activities last year. In a recent announcement on social media platform X, the DVLA advised users to “always” visit http://GOV.UK for official DVLA services, warning that alternative sites could lead to scams or increased costs.
The agency emphasized that fraudsters are employing increasingly sophisticated tactics to deceive victims. According to the DVLA, it has never been more crucial for motorists to remain vigilant and learn how to identify fraudulent communications, including emails, texts, websites, and phone calls.
Top Tips for Online Safety
The DVLA outlined several important guidelines for maintaining online safety. The agency specified that GOV.UK is the “only place” to access official information and services related to the DVLA. “Using any other website could mean you’ll be charged more for services that are either cheaper or completely free on GOV.UK,” the DVLA explained.
Additionally, the agency cautioned against sharing sensitive information, such as driving licence or vehicle details, on social media platforms. “Getting your driving licence is a big milestone, and you may be tempted to showcase your new licence or V5C (log book),” the DVLA noted. “However, both documents contain key identifying details that scammers can use to steal your identity or clone your vehicle.”
If you receive unsolicited emails or text messages requesting personal information, the DVLA urges caution. “Fraudsters often send messages asking victims to confirm bank or payment details,” the agency stated. “They may even claim you are entitled to a substantial vehicle tax refund. The DVLA will never ask for your bank account details or confirmation of payment information.”
How to Report Scams and Stay Secure
The DVLA clarified that vehicle tax refunds are processed automatically and will not be sent through links in emails. If you receive suspicious communications, it is advisable to avoid clicking on any links. Instead, individuals should report these instances to the National Cyber Security Centre and delete the messages immediately.
Fraudsters frequently create websites that mimic DVLA services, which may appear legitimate. These sites often charge additional fees for services that are available for free or at a lower cost through GOV.UK, including driving licence applications, vehicle tax transactions, and Clean Air Zone (CAZ) payments.
To avoid falling victim to scams, the DVLA recommends that motorists always search for government services on GOV.UK. If you encounter any fraudulent activity, your report can help combat fraud.
For further information on staying safe online and the DVLA’s services, visit the official government website.
