UPDATE: A critical crisis is unfolding in the mining and heavy equipment industries as companies grapple with severe turnover rates among skilled mechanics. This ongoing issue is not just an operational headache; it’s costing businesses millions in lost productivity, recruitment, and training. Veteran consultant Maynard Hebert, with over 30 years of experience, reveals that this problem is solvable and rooted in a fundamental misunderstanding of workforce dynamics.
In his newly released handbook, “Onward, Buttercups! A Layman’s Guide to Building a Stable Mechanic Crew,” Hebert provides actionable insights for leaders looking to tackle mechanic turnover head-on. He asserts that the solution is not technical but fundamentally human. He states, “A good mechanic doesn’t quit because of the work; they quit because they stop feeling valued or heard.” This perspective challenges long-standing assumptions that turnover is an unavoidable cost of business.
Hebert emphasizes the need for management to recognize mechanics as critical assets rather than replaceable parts. “The sites that keep their people are the ones where leadership spends time in the shop, knows their crew by name, and fixes processes instead of just blaming people,” he explains. He warns that ignoring morale, mentorship, and employee burnout leads directly to increased turnover rates.
The handbook aims to support new frontline maintenance supervisors—those often thrust into leadership roles without guidance. It offers practical tools to help them build respect and trust from day one, including strategies like the 10-minute morning check-in and the 3-minute correction method for addressing issues without damaging morale.
Hebert’s philosophy is encapsulated in his memorable mantra, “Onward, Buttercups!” which he used to motivate his crews during tough times. He believes that real leadership transcends titles and textbooks; it’s about fostering a culture of respect and inclusivity. “Turnover isn’t the cost of doing business — it’s the invoice for poor leadership,” Hebert asserts.
As the mining industry faces unprecedented challenges, Hebert’s insights are becoming increasingly vital. His message is clear: companies must prioritize people over processes to retain talent. “When people feel trusted, included, and respected, they’ll go to the wall for the company,” he states.
For industry leaders, Hebert’s work serves as a wake-up call. Companies that overlook the human element in their operations risk not only high turnover but also diminished performance and profitability. His handbook is a call to action for managers in blue-collar industries tired of the revolving door of skilled trades.
To delve deeper into Hebert’s strategies for improving mechanic retention, visit https://www.maynardhebert.com/. This urgent message is a must-read for those committed to transforming their workforce dynamics and ensuring long-term stability in their operations.
