Patients often make critical mistakes when seeking medical attention at urgent care centers, according to healthcare professionals. These errors can lead to serious health risks, as many individuals misjudge the severity of their symptoms, potentially delaying necessary treatment. Understanding when to visit an urgent care facility versus an emergency room is essential for ensuring proper care.
Recognizing the Right Facility for Your Symptoms
Dr. Graham Stephenson, an emergency physician at UCI Health, emphasizes that certain symptoms warrant immediate attention at an emergency room. Symptoms such as severe chest pain, neurological issues like stroke, or significant trauma should not be taken lightly. “Urgent care is designed for acute but non-emergency issues,” he stated. “When something may be life-threatening, it’s always safer to go directly to the ER.”
Dr. Nicholas Bower, the regional medical director of the University of Maryland Urgent Care, adds that patients experiencing mild stomach pain, minor cuts, or cold symptoms can appropriately visit urgent care. However, he cautions against self-diagnosing, especially when symptoms may suggest a more serious condition. For example, a patient might believe they are suffering from heartburn rather than a heart attack.
The cost difference between urgent care and emergency room visits can also influence patients’ decisions. According to UnitedHealthcare, an average trip to the ER can cost around $1,700, whereas a visit to an urgent care facility typically costs approximately $165. This significant disparity may lead some individuals to opt for urgent care even when their situation is more urgent.
Avoiding Common Pitfalls in Urgent Care Visits
While urgent care can be a suitable option for non-life-threatening issues, there are several common mistakes patients should avoid. Many individuals attempt to self-diagnose their conditions, often relying on online resources. Dr. Biernbaum from WellStreet Urgent Care warns against this practice, stating that patients frequently misinterpret their symptoms. “I’ve seen patients convinced they have Lyme disease when it’s actually arthritis,” he noted.
Another critical issue is the omission of important health details during consultations. Dr. Michael Duchynski, chief medical officer at WellStreet Urgent Care, points out that some patients may downplay their substance use or fail to disclose relevant medical history, which can hinder accurate diagnoses. “It’s vital for patients to be honest about their health, as their information is protected,” he said.
Patients also often arrive at urgent care without their insurance information, which can cause delays. Dr. Bower suggests checking if the facility offers online check-in to streamline the process. Furthermore, bringing unnecessary companions can complicate visits, particularly in crowded waiting rooms.
Lastly, patients are urged to heed medical advice given at urgent care. Dr. Duchynski has observed that many individuals neglect follow-up appointments or prescribed treatments, which can lead to severe complications. He recalls a case involving a young father who ignored worsening symptoms after being treated for influenza. “Ten days later, he was hospitalized with severe pneumonia and sepsis,” Duchynski shared. “Tragically, he didn’t survive.”
Understanding when to seek urgent care versus emergency care is crucial for patients. By avoiding common mistakes and being honest with healthcare providers, individuals can ensure they receive the appropriate treatment.
