Microsoft has encountered significant challenges with its operating system, Windows 11, throughout 2025. The platform has faced a plethora of bugs that have impacted user experience, with some critical functionalities rendered ineffective. Moreover, the company’s push to integrate artificial intelligence (AI) features has sparked controversy, prompting backlash from users who feel their concerns about the operating system’s performance are being overlooked. As Microsoft looks ahead to 2026, several key areas require urgent attention.
Addressing Performance Issues
One of the most common complaints among users is the overall sluggishness of Windows 11. Many users report frustrating delays when navigating basic functions, particularly in File Explorer, which remains slow and unresponsive at times. Microsoft acknowledged these performance concerns in July 2025 and initiated efforts to gather feedback. While there have been improvements, such as adjustments to File Explorer’s speed, the interface still lags behind its predecessor, Windows 10, in efficiency.
The right-click menu in File Explorer, for example, can be notably slow to appear after a user clicks, which is particularly frustrating given that this is a fundamental feature for file management. Users expect a contemporary operating system to operate smoothly, and addressing these performance issues is essential for Microsoft to maintain user satisfaction.
Enhancements for Gamers
Windows 11 initially offered promising features for gamers, such as Auto HDR. Despite this, the potential of DirectStorage remains largely untapped, as it currently supports only a limited selection of games. Since the launch of the 24H2 update, users have reported a surge in gaming-related bugs. These include crashes and performance issues that significantly detract from the gaming experience.
Microsoft has recognized the need to improve gaming performance in Windows 11 and has announced plans to address these issues. However, the timeline for implementing these changes remains uncertain. The rise of competitors like SteamOS, which is based on Linux, poses a significant threat. If Windows 11 does not resolve its gaming problems swiftly, it risks losing market share to platforms that offer a more stable experience for gamers.
Revamping Quality Assurance
The frequent emergence of bugs and glitches suggests that Microsoft needs to reevaluate its Quality Assurance (QA) processes. Users have encountered perplexing issues, such as the interface displaying in multiple languages simultaneously or the Task Manager remaining open after being closed. Such oversights raise questions about Microsoft’s testing procedures and the effectiveness of its QA department.
In 2026, a comprehensive overhaul of the QA strategy is necessary to ensure that Windows 11’s updates do not introduce new problems. A commitment to thorough testing will help restore user confidence and improve the overall reputation of the operating system.
Balancing AI Integration with User Needs
While Microsoft is keen to integrate AI features into Windows 11, many users feel overwhelmed by this focus. There is a growing sentiment among consumers to prioritize fixing existing issues over introducing new AI capabilities. Users have expressed frustration on social media platforms, urging the company to concentrate on improving performance and resolving glitches before advancing with AI integration.
Microsoft must strike a balance between innovation and addressing user concerns. By prioritizing the user experience and demonstrating a commitment to resolving current issues, Microsoft can foster goodwill among its customer base.
Reducing Promotional Clutter
Another area that requires attention is the excessive promotional content present in Windows 11. Users have reported feeling bombarded by advertisements, recommendations, and notifications that detract from the overall experience. While some promotional content may be beneficial, the sheer volume can be overwhelming and unwelcome, particularly in a paid operating system.
Microsoft should consider reducing the frequency and visibility of these promotions to enhance user satisfaction. A more streamlined approach would create a cleaner interface and improve the overall usability of Windows 11.
As Microsoft prepares for the challenges of 2026, addressing these critical issues will be paramount. By focusing on performance, gaming enhancements, quality assurance, user feedback on AI, and reducing promotional clutter, the company can work towards restoring confidence in Windows 11 and ensuring a more positive experience for its users.
