UPDATE: One of Rochester’s beloved tearooms, Peggotty’s Parlour, has announced its closure today, December 24, after serving the community for 43 years. The family-run establishment, located on Rochester High Street, is “pressing pause” as rising operational costs take a toll on its viability, according to owner Brad Peachey.
This urgent development comes as independent businesses face skyrocketing expenses, with Peachey citing increasing wages, national insurance, and VAT as significant hurdles. “We are struggling to bring in what is needed to keep the doors open,” he stated emotionally. “At the moment, we are closing to regroup, as costs are just running away with us.”
Located above a hardware store, Peggotty’s has long been a cherished part of Rochester, known for its stunning views of the cathedral and the vibrant town center. The closure highlights a growing concern for small businesses in the area, especially as competition intensifies from larger chains like Costa Coffee, which opened nearby in 2012.
Peachey emphasized the need for more government support for small businesses, stating, “The government really needs to look at what it is doing to support these small businesses.” He lamented that while costs continue to rise, the income potential for independent shops remains limited.
Despite the heart-wrenching decision, Peachey expressed gratitude towards loyal customers. “We are incredibly grateful to everyone who has supported us over the years. Your loyalty, kindness, and memories mean everything to us,” he remarked. “This isn’t necessarily goodbye, but a pause while we consider what the future may hold.”
As Peggotty’s Parlour begins this indefinite closure, the community is left to reflect on its impact. Many locals have cherished memories of gathering at the quaint café, which has served as a hidden gem for enthusiasts of Charles Dickens, whose works were inspired by the very town in which it stands.
With the future uncertain, residents are left wondering if this iconic tearoom can find a way to return. The situation serves as a poignant reminder of the struggles facing independent businesses amid shifting economic landscapes. More updates are expected as the family navigates this challenging period, keeping the community informed about their next steps.
